1 00:00:00,431 --> 00:00:04,448 (upbeat music) 2 00:00:06,840 --> 00:00:08,310 - Seattle has a really robust, 3 00:00:08,310 --> 00:00:10,140 and growing transit system. 4 00:00:10,140 --> 00:00:12,720 Unfortunately though, accessing the transit system 5 00:00:12,720 --> 00:00:15,090 is a barrier or a big problem 6 00:00:15,090 --> 00:00:17,250 for a lot of people with limited mobility. 7 00:00:17,250 --> 00:00:19,470 - [Carol] One really important concept 8 00:00:19,470 --> 00:00:21,930 for people with disabilities, 9 00:00:21,930 --> 00:00:25,140 and their sensibility around independence 10 00:00:25,140 --> 00:00:27,600 is around transportation. 11 00:00:27,600 --> 00:00:30,270 - [Kiana] Transportation is meant to serve the community. 12 00:00:30,270 --> 00:00:32,250 If it's not serving the community, 13 00:00:32,250 --> 00:00:34,530 or if it's only serving a small segment 14 00:00:34,530 --> 00:00:35,550 of the community well, 15 00:00:35,550 --> 00:00:38,220 but not serving other folks in the community well, 16 00:00:38,220 --> 00:00:39,420 that's a bigger problem. 17 00:00:39,420 --> 00:00:43,080 If transit agencies are going to do the community justice, 18 00:00:43,080 --> 00:00:46,230 the community has to be involved in that process. 19 00:00:46,230 --> 00:00:48,360 - [Margo] Kiana Parker and I actually partnered up, 20 00:00:48,360 --> 00:00:50,280 and we found the inclusive planning grant 21 00:00:50,280 --> 00:00:52,080 from the Transit Planning for All Project 22 00:00:52,080 --> 00:00:54,330 to inclusively plan and implement 23 00:00:54,330 --> 00:00:55,890 a mobility on demand solution 24 00:00:55,890 --> 00:00:59,220 for and by older adults and people with disabilities. 25 00:00:59,220 --> 00:01:01,470 - [Kiana] It started with the recruitment 26 00:01:01,470 --> 00:01:04,200 of the steering committee members. 27 00:01:04,200 --> 00:01:05,700 The fact that it was a different approach 28 00:01:05,700 --> 00:01:08,850 really helped to bring people into the project. 29 00:01:08,850 --> 00:01:11,400 - [Dr. Ngozi] That's what made it really great 30 00:01:11,400 --> 00:01:15,750 is that you had all these people with lived experiences. 31 00:01:15,750 --> 00:01:18,750 From my perspective, it was seamless. 32 00:01:18,750 --> 00:01:21,330 They listened, they heard, 33 00:01:21,330 --> 00:01:26,330 they used what they heard to plan and implement. 34 00:01:26,640 --> 00:01:27,600 - [Margo] The Ride Now Project 35 00:01:27,600 --> 00:01:30,390 was a ride voucher program for older adults 36 00:01:30,390 --> 00:01:31,980 and people with disabilities. 37 00:01:31,980 --> 00:01:34,740 We use a mix of paper and digital vouchers 38 00:01:34,740 --> 00:01:36,390 with Yellow Cab, Uber, and Lyft, 39 00:01:36,390 --> 00:01:37,860 so it's a multi provider solution 40 00:01:37,860 --> 00:01:39,450 using transportation providers 41 00:01:39,450 --> 00:01:41,430 that are already operating in the area, 42 00:01:41,430 --> 00:01:43,680 and we have been distributing those vouchers 43 00:01:43,680 --> 00:01:45,570 to older adults and people with disabilities 44 00:01:45,570 --> 00:01:46,590 in the Seattle area, 45 00:01:46,590 --> 00:01:48,660 who self-identify as eligible. 46 00:01:48,660 --> 00:01:51,360 - As a community liaison for the unhoused, 47 00:01:51,360 --> 00:01:54,510 we have a disproportionate amount of people, 48 00:01:54,510 --> 00:01:57,810 who suffer disability or are elderly, 49 00:01:57,810 --> 00:02:00,750 and just have trouble with mobility. in general. 50 00:02:00,750 --> 00:02:02,640 Not only did it bring the vouchers 51 00:02:02,640 --> 00:02:04,920 to those who really, really needed it, 52 00:02:04,920 --> 00:02:07,500 but it gave us an opportunity and a chance 53 00:02:07,500 --> 00:02:12,150 to talk about vulnerability, disability, and access needs. 54 00:02:12,150 --> 00:02:14,610 - [Kiana] This program to me was about equity. 55 00:02:14,610 --> 00:02:17,700 It was about putting more tools in the toolbox, 56 00:02:17,700 --> 00:02:20,280 and how people can get around. 57 00:02:20,280 --> 00:02:25,280 - [Carol] The project did pay people for their consultation, 58 00:02:25,482 --> 00:02:29,820 and I think it would be great for us to be meaningful 59 00:02:29,820 --> 00:02:31,830 and cultivating that talent. 60 00:02:31,830 --> 00:02:32,910 - [Margo] Something that's been really special 61 00:02:32,910 --> 00:02:33,990 about this project 62 00:02:33,990 --> 00:02:35,970 is that instead of having engagement 63 00:02:35,970 --> 00:02:37,620 as just a phase of the project, 64 00:02:37,620 --> 00:02:38,940 it has been a through line. 65 00:02:38,940 --> 00:02:39,990 The community steering committee 66 00:02:39,990 --> 00:02:41,970 have been involved from beginning to end. 67 00:02:41,970 --> 00:02:43,980 - [Amanda] The response to the Ride Now program 68 00:02:43,980 --> 00:02:46,830 has been overwhelmingly positive. 69 00:02:46,830 --> 00:02:49,290 They were able to get to medical appointments 70 00:02:49,290 --> 00:02:52,470 in a timely manner without it taking all day long. 71 00:02:52,470 --> 00:02:56,040 They were able to maybe do that shopping trip 72 00:02:56,040 --> 00:02:58,290 that they had put off or didn't do, 73 00:02:58,290 --> 00:03:00,000 because it was was just too much. 74 00:03:00,000 --> 00:03:01,980 - [Kiana] But we had other people who just really wanted 75 00:03:01,980 --> 00:03:04,579 to have more fun and connect with friends, 76 00:03:04,579 --> 00:03:07,230 or go to baseball games. 77 00:03:07,230 --> 00:03:09,570 I think that is just as important 78 00:03:09,570 --> 00:03:11,994 as the grocery store or the doctor's appointment. 79 00:03:11,994 --> 00:03:16,994 - [Carol] Having on demand ride access is emancipation. 80 00:03:17,850 --> 00:03:18,990 - [Margo] Lift experience is out there, 81 00:03:18,990 --> 00:03:21,330 so if you don't actually have staff, 82 00:03:21,330 --> 00:03:24,060 who can speak and plan from their own lift experience, 83 00:03:24,060 --> 00:03:26,250 you can get that from community stakeholders. 84 00:03:26,250 --> 00:03:28,650 and the people who are going to be using your program. 85 00:03:28,650 --> 00:03:31,740 - This was inclusion in action, 86 00:03:31,740 --> 00:03:35,820 and I hope that it will be an example. 87 00:03:35,820 --> 00:03:38,460 - [Carol] Transportation is not just going 88 00:03:38,460 --> 00:03:40,620 from point A to point B, 89 00:03:40,620 --> 00:03:43,260 it's who you're connecting with 90 00:03:43,260 --> 00:03:45,420 once you get to that destination. 91 00:03:45,420 --> 00:03:50,420 So, providing more options so that people can connect 92 00:03:50,670 --> 00:03:54,960 is something that we have to look at as essential. 93 00:03:54,960 --> 00:03:59,860 (upbeat music)