CPACS- Lessons Learned from the Microtransit “CPACS Ride” project

The Center for Pan Asian Community Services (CPACS) microtransit project focused on providing a new service in the City of Clarkston, Georgia. This microtransit service used a multilingual rider-facing app (Burmese, Chinese, Korean, Nepali, Spanish Farsi, Swahili, and Vietnamese) to help their consumers hail an on demand ride to their community center.

This new tech supported service helped improve service coordination and mobility options with cutting-edge scheduling and dispatch software that allows for on-demand booking. This technological enhancement required an inclusive planning approach to ensure it was planned and implemented to meet their cultural and linguistic needs of their consumers.

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