Lessons Learned: Communicating Effectively With People With Disabilities and Older Adults

Date Published: August 21, 2023

Inclusive Transit Planning Lessons Learned: Communicating Effectively with People with Disabilities and Older Adults. By DeBrittany Mitchell, David Hoff, and Darren Bates.

The “Virtual Roundtable” series presents best practices and strategies for successful inclusive planning. This series hosted 4 Roundtables with former grantees to discuss topics of Partnerships, Communication, Engagement Strategies, and Measuring Success.

This Brief explores how agencies can ensure effective communication for outreach and input from the community, informing and engaging partners, communication within inclusive planning Steering Committees, and addressing cross-cultural issues.

Download the Brief on Communication